There’s a huge reason why I want everyone to watch the episode of “Kitchen Nightmares” that featured “Amy’s Baking Company.” Everything you need to know what NOT to do in business can be seen in this specific episode.
As a graphic designer I’ve worked with a few of bat-shit crazy people who want what they want regardless of how ineffective their product will look like after I’m done. These are the same people who are condescending and say things like “I should work for you because my taste is so much better and I would keep you from making mistakes” and “I’m a real natural at this, I didn’t need any formal training like you did” while at the same time they are unable to produce a single piece of work worthy of print.
These are also the same people who believe in the craziest bat-shit things like they have “visions” and “speak in tongues,” or can communicate with animals or other people telepathically. They subscribe to every conspiracy theory, bits of internet gossip, and rumors about people they know and work with. They’re also the first people to blame you when something goes wrong especially when you do exactly what they asked you to do.
Amy from “Amy’s Baking Company” is the perfect example of a client from hell.
Based on what I saw on “Kitchen Nightmares” AND read on-line it’s clear that Amy and Samy’s behavior isn’t just a trick of clever editing or an exaggeration. What you see is what locals get or got… depending on whether or not they’ll ever re-open. If this serves any purpose to the rest of the world, may it be a lesson. There are some things you need to keep to yourself such as out-of-touch beliefs and ideas. This should also be a lesson to managers and supervisors; there’s a way to treat people who work with you. Employees aren’t your property, they aren’t disposable assists that you use once and throw away.
I’m a strong advocate of people with mental health problems getting the right help and the right medications. I hope Amy and Company get the help they so urgently need.